Privacy

This statement explains how Look, Listen, Do collect, hold, use and disclose your personal information and who it can be shared with.

What is Personal Information?

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.

Why does Look, Listen, Do collect personal information?

So we can:

identify you, your company and verify your identity
improve our products and services
manage, train and develop our employees and representatives
manage complaints and disputes
better understand your needs, your behaviours and how you interact with us, so we can engage in product and service research, development and business strategy including managing the delivery of our services and products via the ways we communicate with you.
Perform Internal record keeping.
periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
contact you from time- to-time for market research purposes. We may contact you by email, phone, fax or mail
customize the website to target your interests
And for related purposes where you would reasonably expect us to.
How Look, Listen, Do handles your personal information
We collect your personal information directly from you and, in some cases, from other people or organisations, including suppliers of products and services to Look, Listen, Do.
We also provide your personal information to other related companies, and they may disclose or use your personal information for the purposes described in ‘Why does Look, Listen, Do collect personal information?’ in relation to products and services they may provide to you.
We may disclose your personal information to and/or collect your personal information from:
other companies within the Group and other trading divisions or departments within the same company);
customer, product, business or strategic research and development organisations;
data warehouses, strategic learning organisations, data partners, analytic consultants;
social media and other virtual communities and networks where people create, share or exchange information;
publicly available sources of information;
industry relevant organisations;
a third party that we’ve contracted to provide services, products or administrative services

We’ll use a variety of methods to collect your personal information from, and disclose your personal information to, these persons and organisations, including written forms, telephone calls and via electronic delivery. We may collect and disclose your personal information to these persons and organisations during the information life cycle, regularly, or on an ad hoc basis, depending on the purpose of collection.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How to access and correct your personal information

You have the right to access, update and correct your personal information held by us. To do this, please send an email with your request and contact details to This email address is being protected from spambots. You need JavaScript enabled to view it.. We may need to contact you to verify your identity before we provide any data.

Overseas Disclosure and Data Storage

Sometimes, we need to provide your personal information to, or get personal information about you from, persons or organisations located overseas, for the same purposes as in ‘Why does Look, Listen, Do collect personal information?’ and ‘How Look, Listen, Do handles you personal information.’

We always make all reasonable efforts to disclose and collect your personal information in accordance with the prevailing privacy laws in each jurisdiction in which either of us operates.

How to make a Complaint

Contact us via the website www.looklistendo.com if you have a complaint about how we collect, hold, use or disclose your personal information or a privacy related issue such as refusal to provide access or correction.

Expect a response within 5 business days.